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Conditions

withdrawal form

Cancellation

REVOCATION

 

- returns from Austria

As shown in this instruction, you are entitled to a right of withdrawal for each shopping at Zikos furs. If you an item does not fit perfectly or not like it, you can return the ordered goods at Zikos furs within 14 days from Austria to us.

 

- returns from EU countries

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail.) Or - if the goods before the deadline - by returning the goods. The period begins upon receipt of this instruction in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receiving the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 para. 1 and 2 draft Law and our obligations under § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the goods.

The revocation must be sent to:

Zikos furs mbH
Ungargasse 60 Imperial Riding School Renaissance Hotel
1030 Vienna
Austria

Tel. 0043 1 5339941

Fax: 0043 1 5339942

E-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.


We ask you:

- to be returned unworn and only perfect goods in appropriate packaging to us.

- the enclosed return form completely the return shipment filled settle.

- to stick the returns package label on the box (for returns from Austria and abroad).

- deliver the returns package at a branch of Austrian Post (only for returns from Austria).

- With returns from Austria, the return costs shall be borne by the customer.

- For returns from abroad (eg Switzerland, Germany, EU), the return costs shall be borne by the customer.
Please note: In order to return all must located on the product labels in original condition exist!


Your right is unaffected.

DANGER:In the online store items purchased furs may also be returned in the sale House of Zikos, but is reimbursed the invoice amount only by bank transfer to your bank account or by credit to your credit card account. This right of withdrawal does not apply to purchases you settle directly in the sale House of Zikos furs. In these cases, the statutory warranty claims apply.

 

Please note:We endeavor to process your order carefully and promptly. Please enclose return the completed return form in which you specify your full address, the correct product name, color and size in order to avoid unnecessary delays in delivery. Please understand if in case of exchange an item once should not be in stock.

 

RETURN COSTS

 

In case of return, we ask the accompanying Returns shipping label to be attached outside the package and deliver the returns package at a branch of the post office.

The return charges (Eg Austria, Switzerland, EU) are borne by the customer, in this case we ask you to pay the shipping costs. Please select the cheapest shipping method for you.

- Purchase price reimbursement of returns

 

The refund of the returned goods value products depends on the respective payment method.

You have chosen to pay by credit card? In this case, you will receive a credit to the specified card account.

You have paid for online payment in advance? Of course, we will pay you back the value of the return to the account from which you have transferred the money. Please indicate in this case your bank details (BIC and IBAN) on the return form.

- Consequences of Withdrawal

In the event of a cancellation, the benefits received are returned and any benefits (eg. B. interest). Can you give us the performance received whole or in part, or to return only in a deteriorated condition, you will be obliged to pay compensation. With the surrender of things this does not apply if the deterioration of the case solely on the test - is due - as it would have been possible in a shop. Incidentally, you can avoid the obligation to pay compensation for a determination by the proper use of the item by not using the item as your property and avoid everything that could reduce its value. Transportable items are to be returned at our risk.

Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

End of revocation

 

Terms of Service

 

Terms and conditions of Zikos furs mbH, Efthymios Zikos, Ungargasse 60, 1030 Vienna, Imperial Riding School Renaissance Hotel, Austria (valid from 1.7.2011). Zikos furs mbH (see imprint/ Contact) operates www.zikos.at the virtual shop.

E-mail address of the company: This email address is being protected from spambots. You need JavaScript enabled to view it.

Online dispute resolution platform (§ 19 AStG):http://ec.europa.eu/odr


§ 1. OPERATOR OF SHOPS AND ACCEPTANCE OF TERMS AND CONDITIONS

§ 1.1
This online shop is operated fur Zikos mbH, Ungargasse 60, 1030 Vienna, Imperial Riding School Renaissance Hotel, Austria. OWNER Efthymios Zikos and Charilaos Zikos. With it, you take if you use the online shop and purchase goods in a contractual relationship. This contractual relationship (offers, contracts, deliveries and other services) is governed solely by these Terms and Conditions.

We hereby expressly deviating terms and conditions of the buyer. All deviations require our express written confirmation. We reserve the right to amend these terms and connections or modify. All offers, deliveries and other services are provided to those in force on the date of purchase terms and connections.

Our online offers are non-binding. We reserve the changes in color, design and price of our products ourselves explicitly.

§ 1.2We sell our products exclusively to consumers and only in commercial quantities. Orders via this online store can only be performed by persons of legal age. We ship goods to delivery addresses in Austria and Germany as well as in selected countries of the European Union.


§ 2. CONCLUSION - ORDER

§ 2.1You have discovered your desired item at Zikos furs? By selecting your preferred size and color you can set the desired item to your cart. With accessories, you simply click on the shopping cart button. To help you keep your shopping cart at a glance, your virtual shopping cart, indicating the number of articles contained therein and the total amount of your selected products displayed at the top right of every page. The ordering process you start by clicking on your cart. Now you have the opportunity there to edit any of your stored items again, or to remove. Also adding new items after a change is problem.

Once you have made your final selection in your shopping cart, you can transmit your personal customer data. Zikos furs provides several ways you this: You can handle your online order without registration "guest" login as existing zikos.at customer via the "My Account" or open up a new customer account.

In the shipping options you can choose whether you want a shipment of the product to be quoted by you address, or pick up the goods at our business office.

Have you entered your contact details and the desired payment method, you can check your order once in the order summary. Are you satisfied with your product selection, color and size and have entered all the relevant customer data correctly, you can submit your order online.

An order will only be triggered when you enter all information required to contract performance data confirms the notice of these terms and conditions and the button "order fee" clicked. Until the user clicks on this button, you can always easily see your order and the data given to your order and correct.

§ 2.2
By sending this order you are making us a binding offer to conclude a purchase contract for the goods you ordered. This offer you are bound for 2 weeks.


After placing your order you will receive an automatically generated confirmation of receipt of your order by e-mail. This includes the data of your order and these terms and conditions, which you can store and print. By receipt, no purchase contract is concluded; , The acknowledgment of receipt only documents that your order has been received. We then check the availability of the goods. If you receive a confirmation email after several hours, please contact our Zikos furs customer hotline on 0043 1 5,339,941th The order is in German and English. All prices include VAT.

All offers are non-binding. All offers and other services lose with each new edition of deals valid.

§ 2.3 Order via the Internet:

Order around the clock, easily, quickly and conveniently with our online service.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

§ 2.4 Order by phone:

0043 1 5339941 (Local Calls)
We are personally for you: Monday to Friday 10:00 to 19:00!

§ 2.5 Order by mail:


Zikos furs mbH
Ungargasse 60 Imperial Riding School Renaissance Hotel
1030 Vienna
Austria

§ 2.6 The following information you need for your order:

 

-Customer Number (if available
-Name, first name, address, telephone number, date of birth (for feedback)
-Item number, color, size and quantity
-preferred way of payment
-e-mail address


§ 3. DELIVERY / COLLECTION

§ 3.1Shipping to your address? Wherever you would like it to? Whether the office or to the address of a friend. We deliver your order wherever you want.

§ 3.2They have a delivery to an address specified by you in the order address desired. In this case, the contract between you and us is, if and when we notify you by a separate e-mail that the shipment of goods has been made. Your invoice will be sent with the order confirmation by e-mail.

§ 3.3We point out that all information on availability, shipment or delivery of a product are only estimated times and approximate values. They do not constitute binding or guaranteed shipping or delivery. In general, we deliver quickly and reliably with the proviso that we ourselves are supplied on time and properly and do not have the lack of availability.

§ 3.4It may happen that an item is not available. Click this button as quickly as possible, but informed within 14 days after your order at the latest. In this case your order through the unavailable article is rejected.

 

§ 3.5If delivery to you is not possible because the delivered goods do not fit through the front door, front door, the staircase or can not be placed in the mailbox, you bear the costs of the unsuccessful delivery. Our shipments are personally if possible, but without verifying the identity of the recipient, delivered to your shipping address. You can, if it is found at the delivery address no person are also stored in the mailbox, if this is possible due to the size of the package. Otherwise, the service shall be deemed to have failed and done as soon as possible and upon reasonable notice again.

§ 3.6They have a pick desired in our business office. In this case, you will receive an email from us when are the items for pickup. You can then a few days later (about 1-7 working days usually) come to our business office where the products are stored in your name and under the order communicated to you for the period of 3 days and at rest, check the items and decide if you want to buy this. The contract between you and us is in this case only be concluded if you buy the items in your business office and pay.


§ 4 DELIVERY TIMES

 

If the goods you ordered available, the time to delivery is the address you specify (within Austria) about 3 - 7 business days after receiving our e-mail with which we view the shipping (see § 3.2). For deliveries to other European countries, the delivery time is extended to approximately 5 - 10 days.
Your order will be sent to the Austrian Post or DPD Direct Parcel Distribution. You agree to the transporter with your order expressly.

Delivery is generally as soon as possible. Usually your order will be taken to despatch within a week. Fixed dates require our express written consent. Should there be delays in delivery, we will inform you immediately. Claims for damages due to delay or inability or failure to comply, including those who are up to the cancellation of the contract, are excluded. Unless it is advantageous for a speedy settlement, we reserve the right to make partial deliveries and to invoice each delivery charges and handling fees.


§ 5 PAYMENT

 

The payment of the purchase price will be made at zikos.at according to customer via PayPal, payment, bank transfer or by credit card (VISA, MasterCard, American Express, Diners Club, Discover). Zikos furs reserves in individual cases, exclude certain payment and, where appropriate, to supply only against advance payment or immediate transfer. When paying in advance, will be dispatched only after the total amount of your order to the account of Zikos furs mbH was credited. Upon payment by the payment PayPal or credit card system Stripe of shipping the goods after successful testing of receipt of payment is carried out at our online payment.

Opt for the new payment method "advance payment", the entire invoice amount within 14 days of delivery of the order must be paid in full. Buyer credit card the load on your card account will coincide with the delivery of the goods.
§ 5.1 Payment

 

When ordering, you have the option to pay the invoice amount in advance, this please transfer the entire invoice amount within 14 days to the following account:

Bank:

 BAWAG

Owner:

 Zikos furs mbH

 

 Ungargasse 60 Imperial Riding School Renaissance Hotel, 1030 Vienna,

Austria

BIC:

BAWAATWW

IBAN:

AT 91 1400 0010 1001 1996


Upon receipt of your payment the goods will be shipped immediately to you.

We note that bank transfers are possible only from bank accounts within the European Union.

 

§ 02.05 PayPal


You deposit at registration once your bank details and then pay off only with your e-mail address and Passwort.Das is like a wallet, only digital. With every purchase, you can choose whether you want to pay with your bank account or credit card. PayPal is particularly safe because you need to enter any financial information while shopping.

PayPal (Europe) S.à rl et Cie, SCA22-24 Boulevard Royall-2449 Luxembourg


§ 5.4 Credit Card

 

We gladly accept the following credit cards:

-Visa / Verified by Visa
-MasterCard / MasterCard SecureCode

-American Express

-Diners Club

-Discover

The company Zikos furs mbH reserves the right to exclude certain methods of payment in individual cases.

 

§ 5.5 Cash

 

Please do not send cash to, because in case of loss, we assume no liability.

 

§ 5.6 Shopping Simple

 

Unfortunately, the purchase on account is not possible.


§ 6 SHIPPING COSTS


The delivery charge per order amount to 10 to 20 euros (incl. Insurance and identity verification) in Austria, which is also payable in full the merchandise being returned. For the sole delivery of accessories and headgear we charge 5-10 euro. For shipments to Germany (incl. Insurance and identity verification) we charge 40 Euro and the respective actual costs for parcels to other foreign countries of Europe.

 

Shipping is at your name and account. The amount will be shown separately in the invoice on the day of invoicing. There is no minimum order size.

A collection of ordered goods in our business office is free of charge.

 

 

 

DPD / post - package prices

 

 

inland

foreign countries

to 2kg 2.5kg

20 EUR

40 EUR

up to 1kg

10 EUR

20 EUR

to 0.5kg

5 EUR

10 EUR

 

 

§ 6.1 Europe

 

Delivery charge per order 40 euros by:

Belgium, Denmark, Finland, France, Greece, United Kingdom, Ireland, Iceland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

 

§ 6.2 Switzerland, Liechtenstein and Norway

 

In Switzerland and Liechtenstein are the shipping costs flat rate per shipment due to much higher costs of our forwarder each 50 euros, 75 euros to Norway.

 

We send furs and products from a value of 500 euros by mail or DPD and run this all customs brokerage fees, value added tax and all other customs duties from, so you have to bear any more costs. Accessories and goods under 500 Euro we have due to the low value of goods with the Austrian Post or DPD Direct Parcel Distribution.

 

§ 6.3 Bosnia-Herzegovina and Serbia

 

In these countries the shipping costs per shipment flat rate of 50 euros. We do not charge Austrian VAT when buying from these countries. We send by mail or DPD untaxed and duty unpaid, so that your national import taxes and fees are levied by the recipient.

 

§ 7 PRICES

All prices specified for merchandise in the online store, include the applicable sales tax.


§ 8 WARRANTY


The statutory warranty regulations apply. Whether material defects or transport damage, please complain immediately! We guarantee that the goods sold at the time of transfer of risk free from material and workmanship defects and the contractually assured characteristics.

Please note:Fur and leather are natural products. Bumps, small scratches and scars that prove the authenticity of the leather and are no complaints occasion. When fur line, the deviations are natural. Small differences are typical leather, for every skin reacts to the dyeing individually. Slight abrasion despite fixation of colors - especially in dark leather colors - possible and is not a quality defect.

Upon receipt, the customer must inspect the goods immediately for defects and quality. Obvious defects must be reported within 10 days after discovery in writing to us, also hidden defects. Otherwise the guarantee for these defects. The warranty is 2 years from delivery. With complaints the purchase date with a calculation must be proven. The complained article must be accompanied by a copy of the invoice and sufficient postage to be returned. Please complete the enclosed bill completely and set it to the return shipment.

The warranty does not cover normal wear and tear. The guarantee expires if the customer changes the delivered goods.
We have the right to free repair during the warranty period. A partial or complete exchange of the article is permissible. defects are not remedied within a reasonable period, the buyer is entitled to rescission (cancellation of contract) or reduction (reduction of the purchase price). The customer is informed immediately about the non-availability.

In warranty cases please contact our customer service at the

Tel. 00431 5339941 (local rate) or by writing to:

Zikos furs mbH
Ungargasse 60 Imperial Riding School Renaissance Hotel
1030 Vienna
Austria


§ 9 REVOCATION

 

Returns from Austria

As shown in this instruction, you are entitled to a right of withdrawal for each shopping at Zikos furs. If you an item does not fit perfectly or not like it, you can return the ordered goods at Zikos furs within 14 days from Austria to us.

 

Returns from other countries

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail.) Or - if the goods before the deadline - by returning the goods. The period begins upon receipt of this instruction in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receiving the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 para. 1 and 2 draft Law and our obligations under § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the goods.

The revocation must be sent to:

Zikos furs mbH
Ungargasse 60 Imperial Riding School Renaissance Hotel
1030 Vienna
Austria

Tel. 0043 1 5339941

Fax: 0043 1 5339942

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


We ask you:

returned unworn and only perfect goods for example, in the original packaging -

- to lay the enclosed return form filled in the returns carton

- to adhere the package label marked with "return" on the cardboard

- to send the return by mail to Zikos furs


Please note: In order to return all must located on the product labels in original condition exist!


Your right is unaffected.

DANGER:In the online store items purchased furs may also be returned in the sale House of Zikos, but is reimbursed the invoice amount only by bank transfer to your bank account or by credit to your credit card account. This right of withdrawal does not apply to purchases you settle directly in the sale House of Zikos furs. In these cases, the statutory warranty claims apply.

 

Please note:We endeavor to process your order carefully and promptly. Please enclose return the completed return form in which you specify your full address, the correct product name, color and size in order to avoid unnecessary delays in delivery. Please understand if in case of exchange an item once should not be in stock.

 

§ 9.1 RETURN COSTS

 

In the case of a return, we ask you to stick to the package the return label of the Austrian Post AG or DPD Direct Parcel Distribution Austria Gmbh, characterized you pay the shipping costs. The return costs will not be reimbursed if the delivered goods ordered and the price of the returned goods does not exceed an amount of 40 euros. The return charges from abroad will be borne by the customer, in this case we ask you to pay the shipping costs.

 

§ 02.09 purchase price refund of returns

 

The refund of the purchase price of returns depends on the respective payment method.

You have chosen to pay by credit card or PayPal? In this case, you will receive a credit to the specified card account.

You have paid in advance or cash on delivery? Of course, we will pay you back the value of the return to the account from which you have transferred the money.

 

§ 9.3 Consequences of Withdrawal


In the event of a cancellation, the benefits received are returned and any benefits (eg. B. interest). Can you give us the performance received whole or in part, or to return only in a deteriorated condition, you will be obliged to pay compensation. With the surrender of things this does not apply if the deterioration of the case solely on the test - is due - as it would have been possible in a shop. Incidentally, you can avoid the obligation to pay compensation for a determination by the proper use of the item by not using the item as your property and avoid everything that could reduce its value. Transportable items are to be returned at our risk.

Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

End of revocation


§ 10 IDENTITY OF THE CONTRACTOR


The contract comes with Zikos furs, unless otherwise indicated.

Address: Ungargasse 60 Imperial Riding School Renaissance Hotel, 1030 Vienna, Austria

Headquarters: Vienna

Jurisdiction is the Commercial Court of Vienna
VAT number: ATU 14873804

Company registration number: FN 122773z

Legal form: Gesellschaft mbH
Owner: Efthymios Zikos, Charilaos Zikos

Tel .: 0043 1 5339941
Fax: 0043 1 5339941

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Internet: www.zikos.at


Online shop:


Contact: Efthymios Zikos

Hotline: 0043 1 5339941

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Internet: www.zikos.at


§ 11 CHANGE OF ADDRESS


Tell us address and change of name known.


§ 12 PRIVACY


The safety of your personal data is important to us. We observe the applicable privacy regulations and protect your files from unauthorized access by third parties (data security).

You can visit our website principle, without disclosing any personal information. We only store data without reference to individuals. This data is used solely to improve our offer and do not allow any conclusion on your person.

Personal data is specific information about personal or factual circumstances, which are likely to relate to your person. These include your name, telephone number, date of birth, postal and e-mail address.

Basically, your personal data is only collected when visiting our online store and used if your visit leads to a contractual relationship. We collect, process and use so only if you give your data your consent or a legal provision permits in connection with your order or other use of the online stores. Only those data are collected, processed and used, which are necessary for the implementation and use of our services or that you provide to us voluntarily. After expiry of the statutory retention periods your data will be deleted unless you have expressly consented to the further use of your data.

§ 12.1 We need your data for the following purposes:

Order:
To process your order (for example, your name, address, date of birth, bank account, for example, for remittance of payment)


Catalog:
Order and delivery of our catalogs (such as your name and address)

Newsletter / offers by e-mail:

Order and delivery of our newsletter or specific offers via e-mail (your email address)


Refer a Friend:
For forwarding of newsletters to your friends (such as your email address and your friend)

Contact:
To answer your questions (such as your name, address, telephone number or e-mail address)

Participation in competitions:
For participation and notify winners (such as your name, address, age, telephone number, e-mail address)

§ 12.2
On several pages, we use cookies to make visiting our website for you and to enable the use of certain functions. A cookie is a small text file that is stored on your computer. Most of the cookies we use are deleted from the hard drive of your computer after the browser session (so-called. Session cookies). Other cookies remain on your computer and allow us, your computer recognize the next visit (so-called. Persistent cookies). Our service providers are not allowed to rise above our website personal information using cookies to process or use.

§ 12.3 Consent


By clicking the appropriate button in the order you consent to the processing of such notification from you information for marketing purposes, the receiving of electronic messages and calls from advertising purposes expressly.

During the ordering process, and when you visit our website, you have expressly granted certain consent to process your personal data under certain circumstances.

You may object to the use, processing and transfer of your data for marketing purposes (for example, catalog, newsletter or offer delivery) at any time by letter, fax or email.

After a contradiction we will use your data to process the order and any further sending of advertising, telemarketing calls, adjust, including our catalogs you.

§ 12.4
They also have at any time to request information about your data stored with us the right. Communication of information is free. Should your data be stored incorrectly or in error, you have the right to demand from us alert, block or delete your data. Its opposition in accordance with Clause. 9 or requests for information, questions, complaints or concerns about privacy, please contact:



Zikos furs mbH
Ungargasse 60 Imperial Riding School Renaissance Hotel
1030 Vienna
Austria

Service hotline: 0043 1 5339941 or email to This email address is being protected from spambots. You need JavaScript enabled to view it.


§ 13 PRIVACY AND SECURITY


In all processes of data processing (eg, processing and transmission) we proceed according to statutory provisions. The necessary in the context of business data is processed and stored electronically. Your personal data are transmitted in the order process using 256-bit SSL encryption over the Internet. Personal information is kept confidential and not disclosed to third parties. Credit card information is not stored but directly from our Online Payment (SystemStripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA) And collected and processed. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your account is only possible after entering your personal password. You should treat your access information confidentially and close the browser window when you have finished your communication with us, especially if you share your computer with others.


§ 14 FINAL PROVISIONS


If any provision of this Agreement be or become invalid, this shall not affect the validity of the remaining provisions. Rather, the purpose of the agreement appropriate or at least close substitute provision which the parties would have agreed to achieve the same economic result if they had known the invalidity of the provisions shall apply instead of the invalid provision. The same applies to the incompleteness of the provisions.

§ 15 PERFORMANCE AND JURISDICTION

This contract Austrian substantive law is applicable. If the contracting party is a consumer and the requirements of Art are 5 para 2 of the European contract Convention (Rome Convention), but not a case of Article 5 § 4 in conjunction with paragraph 5 of the Rome Convention is present, not the choice of law resulting in the consumer by the mandatory rules of the law of the State in which he has his habitual residence granted, be deprived of protection.

For all against a consumer who has his domicile, habitual residence or place of employment has in Germany, because of disputes arising from this contract actions brought one of those courts has jurisdiction in whose district the consumer's domicile, habitual residence or place of employment. For consumers who are not resident in Austria at the time the contract is concluded, the legal jurisdiction are valid.